New Zealand Diploma in Hospitality Management - Level 5
Arlene Sequeira is an Indian national who was born and raised in Kuwait. After graduating from high school she moved to Auckland to pursue her passion for hospitality. NSIA proved to be an excellent training ground, in a city full of exciting job opportunities. Arlene now has an industry-recognised qualification and a wealth of experience working in some of Auckland’s best hotels – the perfect launch pad for a global hospitality management career.
How did you enjoy studying at NSIA?
I loved every bit of it! The coffee making, the cocktail making and even the wine and beer tasting. The tutors and chefs were awesome and I learnt something new every day. The best part about NSIA is that they have their own training restaurant where students can polish their skills and gain crucial work experience, plus we got to help out at lots of functions and events such as graduation ceremonies and farewell parties. Before joining NSIA, I had zero knowledge of hospitality and I was nervous and scared about getting a job. NSIA helped me build my courage and gain the knowledge I needed to work in the fast-paced hospitality industry.
What employment opportunities have you had since coming to NSIA?
I worked part-time throughout my NSIA studies – initially as a casual staff member for a range of hotels including the Pullman Auckland and the Hilton Auckland, and then I spent a year working at Amora Hotel. NSIA has a careers service called Connect, and they helped me with my CV and inspired me to apply for jobs.
After graduating with my diploma, Rydges Auckland offered me a job, and I’m now working there as a food & beverage attendant. I’m responsible for different roles each day. Some days I work for room service, some days on the floor and some days I work with large groups. I help out at the bar too. It’s so much fun. I work with all sorts of people from a diverse range of cultures and backgrounds, and I learn a lot from my colleagues. Eventually I want to work my way up into a managerial position, and I would love to gain more experience in fine dining and five-star hotels.
How has studying at NSIA helped your launch your hospitality career?
If it wasn’t for NSIA I definitely would not have been so successful. NSIA moulded me into the person I am today. When I started I was a very shy and timid girl, but all that has changed now! I am so thankful to my tutors for helping me and guiding me on the right path. They were disciplined and strict, but they were also very loving. In fact, they were my biggest highlight.
With 56 hotels in 14 cities worldwide, Rydges offers contemporary accommodation in vibrant locations. Rydges Auckland is located in the CBD with sweeping views of the Auckland Harbour Bridge and the spectacular Waitemata Harbour. Facilities include 267 guest rooms, a stylish restaurant, bar and private dining space, plus state-of-the-art conference and event facilities. Described as a mix of London sophistication, Sydney cool and New York style, Rydges is a popular choice for business and leisure travellers alike.